To report Corporate Compliance Concerns:
Park Center is committed to conducting itself as a good organizational citizen with the highest possible level of professional integrity and honesty.
Park Center’s Compliance reporting process has changed. Please note the following:
For day to day questions, and advice regarding compliance, contact Parkview’s Compliance Department
To report a compliance concern, contact the Compliance Hotline at 260-373-5121 or 855-773-0012
To report electronically, Go To Team.Parkview.com
Special Fraud Hotline at 260-220-0010 (if you do not feel comfortable reporting to Compliance)
DMHA Consumer Services Line 800-901-1133
Park Center complies with applicable federal civil rights laws and does not discriminate, exclude or treat people differently based on a person’s race, color, national origin, age, disability, or sex.
Park Center provides interpreters for individuals whose primary language is something other than English.
To report Civil Rights Concerns:
You can file a civil rights complaint with the Indiana Civil Rights Commission (ICRC):
- by calling 1-800-628-2909
- filing electronically at http://in.gov/icrc/.
You can also file a civil rights complaint with the US Department of Health and Human Services, Office for Civil Rights at https://ocrportal.hss.gov/ocr/portal/lobby.jsp, or by mail or telephone at:
US Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington DC 20201
Joint Commission Right of Notification of Safety or Quality Concern
Park Center is accredited by The Joint Commission. Accreditation means that Park Center has demonstrated compliance with organizational, patient care and safety standards.
For further information on The Joint Commission, visit their website at http://www.jointcommission.org.
If you have a concern about patient care and safety in the hospital, please feel free to discuss your concern with hospital management by contacting the Vice President of Quality, (260) 481-2785.
If you are not satisfied with the response that you receive from the hospital’s management, you can report patient safety concerns to The Joint Commission via the following methods: